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Warranty & Repairs

GUARANTEED FOR LIFE, EVEN IF YOUR PUP DESTROYS IT®

We stand behind our products and are proud to offer a lifetime warranty. If your pup successfully manages to break or destroy your gear, just mail it in—we’ll repair whatever’s broken.

Although we have an incredibly lenient returns policy, there are a few rules we don’t make exceptions for after the 30-day return period is over:

  • No refunds or exchanges, even for unused items
  • No size or color changes unless the original option was discontinued
  • All repairs must start with sending in your items first

How it works

Step 1

Fill out the form below to get started

Step 2

Send in your gear to be repaired

Step 3

We’ll fix it up and send it back within a week or two of receiving it.

We do our best to process repairs within two weeks of receiving them. There aren’t a lot of updates throughout the process, so we appreciate your patience while we get it fixed as quickly as possible.

Refer your friends, get $10

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